FAQs

General


Payment, Commission and Tracking


General

1. How do I get started?

To join the Dreamworld & WhiteWater World Affiliate partner program, all you need to do is read and agree to the Affiliate Operating Agreement and fill out the Affiliate Application form. You only need to sign up once. Please note that affiliate application approval lies solely at the discretion of Dreamworld and WhiteWater World.

Once your application is approved, we will send you your affiliate code and login details (user name and password) to log into the affiliate partner login area. You then need to cut and paste the HTML code provided for your affiliate link into your website. For a selection of Dreamworld, WhiteWater World & SkyPoint affiliate banners, logos, promotional text and links, login to the Affiliate Resources via Affiliate Partner Login.

2. How does the program work?

Once approved and having received the affiliate details, link and promotional content on your website to actively promote Dreamworld, WhiteWater World & SkyPoint ticket sales. You can place as many of the links or banners on as many web pages as you like. With your partner affiliate code, we can track all the clicks and visitors you send us. So, after a visitor is redirected from your site to ours, we record that this visitor came from you. Then, when that visitor makes a successful confirmed booking your account is credited with the commission. At anytime you can view your commission status through the Affiliate Reports via Affiliate Partner Login.

3. Who is eligible to become a Dreamworld & WhiteWater World affiliate?

Dreamworld, WhiteWater World & SkyPoint are part of the Tourism, Travel and Entertainment industry and we seek to affiliate with online businesses that are closely aligned with this industry or feature Tourist, Travel & Entertainment products on their website. Other industry businesses are welcome to apply, however approval lies solely at the discretion of Dreamworld. You must manage an active website that clearly demonstrates traffic history.

4. How much does it cost to join the program?

Absolutely nothing! There is no application fee, set-up or on going costs. We do however have a minimum sales requirement of at least one sale (no minimum value) in the period of six consecutive months.

5. Can I link to other travel sites if I join the Dreamworld affiliate program?

We place no restrictions on your site's links to other travel & tourism online businesses and actually encourage our affiliates to join programs and create links, which are complimentary to the content on their site and our business.


Payment, Commission and Tracking

6. How are bookings tracked to my site?

All links from your site to Dreamworld contain your unique affiliate code, so that every time a user comes to us via your site, we know to credit you when a confirmed purchase is made. Make sure that all links on your site are created using the HTML code we supply to you, this will ensure that all visitors are tracked correctly.

7. What purchases do I get paid for and when?

You will receive commission on standard admission tickets only. Commission will not be paid on any merchandise item, experience or campaign product purchased. Commission will be paid within 14 days of the close of each calendar month.

8. How much do I get paid?

For every successfully completed ticket purchase that you refer to the Dreamworld Online Shop from your affiliate link, you receive a 3% of the total ticket price from that booking. It is your responsibility to update Dreamworld should your bank or business details change. Contact our Affiliate Manager to advise of any amendments to your Affiliate Partner account.

9. How is the commission calculated?

Commission is calculated on each successfully completed transaction total.

10. Do I earn commissions from my own purchases?

Yes. You can earn commissions on any tickets that you, your friends, family and customers make from visiting the Dreamworld Online Shop through your web site's affiliate links to us.

11. How do I get paid?

Dreamworld affiliates will receive payment within 14 days of the close of every calendar month. Payments will be made by direct credit into your nominated bank account. All bookings and commissions are calculated in Australian dollars and include GST.

12. How will I monitor my sales and commission?

Dreamworld has set up an Affiliate Reports area available via the Affiliate Partner Login, which will allow you to view the number of clicks through, and purchases by users referred by you. You will also have access to payment reports, which will show the estimated amount earned and commission history. This area is updated in real time.

13. How do I set up my links?

It's very simple. Once you are approved, simply cut and paste the HTML code into your web page from the confirmation email we send you. Then login to the Dreamworld affiliate partner area using your username and password and go to the Affiliate Resources via the Affiliate Partner Login. Then simply select the graphics you wish to use on your site (remember, you can use as many as you like), and you are done. If you require assistance with this, please don't hesitate to contact our Affiliate Manager.

14. What if I don't like any of the graphics, banners and logos Dreamworld & WhiteWater World has to offer?

Unfortunately, these cannot be altered, modified, amended or changed in any way as they meet brand guidelines associated with the relevant attractions. You are only entitled to use the graphics and logos to the extent that this Agreement remains in effect.

15. Can I change and update my graphics, banners and logos?

Absolutely! You can make any changes at any time, for whatever reason you choose. We recommend that you check the affiliate Affiliate Resources area regularly, as we may add or modify our selection of graphics, banners and logos.

16. Where should I put my links?

There are various ways of putting your links on your site to maximise your chances of earning a commission. Here are some suggestions:

  • On your home page
  • On you navigation bar
  • In a dedicated travel section of your site
  • Other areas, where a booking service would be useful, e.g. leisure, shopping or e-commerce

17. What if I still need help?

If you have any queries relating to technical issues, please click here to contact the Affiliate Manager.